The only supporting document is this one There was no supporting documentation on the protonmail website at the time concerning converting accounts. When I attempted to find the information for this, I was unable to. But then I found out I had ONLY paid for the username itself on a free edition account! That account was created without Lifetime ProtonMail+ access. I still wanted one, so I paid for and chose a custom name fitting my start-up of the time.

The campaign was over this time, and protonmail itself offered “beta invites” where you essentially paid to create an account. I did, however, get charged.Ī while later, I paid again to create a username, this time through BTC, I believe? I never got any update that protonmail created my account, I never got my shirt, and I never gt any notice from Protonmail. Instead, I gained an “account to be opened” and created a protonmail account before they were ready. So you see, I paid for a visionary account and never received the perk.

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